During these unprecedented times all of us here at EMaC hope you, your families, friends and colleagues are safe, well and healthy. Effective March 19th, we have implemented our Business Continuity Plan (in response to COVID-19) and are now operating in a Work From Home capacity. This may impact our usual response times, however we are committed to supporting our customers and have teams of people available to offer you support where required.

Should you require any advice or support reference your policy, please send your Service Plan reference and your enquiry to support@emac.ltd.uk. Alternatively you can visit our website FAQs by clicking on the following link: https://www.emac.co.uk/contact/vehicle-owners/

Please note that our ability to print, sign and post cheques to you alongside any other postal services has ceased whilst we work from home. Please help us to reimburse you quickly by submitting your cancellation request to support@emac.co.uk and requesting agent contact via telephone to collect your bank details securely.