If you’re thinking about cancelling, please call us – we would hate to lose you. We can talk you through the benefits and options of remaining a service plan customer, particularly if your needs or circumstances have changed.
If ultimately you do decide to cancel, we will help you to finalise the agreement quickly and efficiently. Refunds are calculated based on the money you have paid into the service plan account, less any services and/or management charges.
To see further details of our cancellations process please click here.