EMaC, the UK’s leading provider of service plan and customer retention schemes to the UK automotive industry, announces the launch of its new AutoQuote service, an important step in improving the service delivered to dealerships. The automated process delivers a service plan quotation, alleviating the administration burden dealers can face, whilst helping to boost Service Plan sales and dealer revenue/profitability.
AutoQuote uses data received from a dealership to generate quotes, which are then sent to the retailer ready to be printed for the customer. Dealers use the customer’s unique quote number to finalise the sale. Alternatively, the dealer can email the quote to the customer.
John O’Donnell, Managing Director of EMaC, comments:
Dealerships often tell us it’s difficult to create service plan quotes for every customer due to time constraints, especially if they have a queue of customers waiting. So we’ve taken this on board and launched AutoQuote with the specific aim of solving the issue and saving dealers valuable time by producing automated quotations that can be handed to the customer there and then.
AutoQuote also offers dealers an opportunity to follow up a quote with an email or a call to help secure a service plan sale, further increasing their revenue stream. The new streamlined quotation process really is making a difference in a competitive market and marks our commitment to helping dealers maximise opportunities and enhance customer retention.